Refund and Returns Policy

At Montiminds Kids, we strive to ensure that our customers are happy with their purchases. Since our products are digital downloads, we cannot accept returns or exchanges once the file has been downloaded. However, we do understand that issues may arise, and we are committed to resolving them.

Refunds:

• We offer refunds if you have not yet downloaded the purchased files. If you experience technical difficulties accessing your purchase, please contact us within 7 days of purchase, and we will assist you.
• In the case of accidental purchases or duplicate orders, please reach out to us at [support@montimindskids.com], and we will work with you to process a refund.

Non-Refundable:

• Once a file has been downloaded, we are unable to offer a refund due to the digital nature of our products.
• Custom or personalized orders are also non-refundable.

Issues with Products:

• If you find any errors in the content or experience issues with downloading or using the files, please get in touch with us immediately. We’ll do our best to resolve the problem or provide a corrected version.

For any questions or concerns, feel free to contact our support team at [support@montimindskids.com]. We value your trust and are committed to making sure you have a great experience with Montiminds Kids!